April 22, 2020

Landlords, our message to you

Over the past few weeks, we’ve seen the world brutally attacked by an invisible illness, with many countries purely fighting to stay alive.  As a nation we’re fighting hard to minimalize risk and #flattenthecurve. We’ve seen new laws and restrictions introduced, causing businesses to close, communities retreat and ‘social distancing’ measures monitored, tightened and strictly enforced.

COVID-19 swept across the globe so rapidly, instantly and drastically changing the way we with live within weeks. Without warning, a virus of pandemic proportions has left communities in turmoil and many people in financial freefall. Local businesses quickly re-working their existing models to create a virtual profile and offer online transactions, merely enabling them to survive in this current climate.

With innovation and revolutionary technology two key elements in the fundamental systems and business strategies of Zebra Property Management, we thought now would be a great time to showcase the additional systems and utilisation of current resources we have fine-tuned and now firmly implemented across our team, to help adjust and evolve to this new modern day world.

Communication and Guidance

Our Corporate team have rapidly adapted to this new world, developing new policies and procedures encompassing social distancing restrictions and increased hygiene measures to continue a safe level of service to both landlords and tenants. Understanding new changes and creating implementation strategies as they come to light, has been a primary focus for the Zebra Property Management team, in alignment with the Corporate team, here at Eview Group.

Whilst we may not be working within the confinement of our office, Zebra Property Management work closely with our entire network of property management divisions and as a nation-wide team we’re now more connected than ever before. With the help of virtual meeting apps, our national network of property managers and support personnel, are connecting daily to discuss strategies, innovative implementation and share personal stories encompassing hurdles or good news.

What does this mean for our landlords?

Well, with connection, brings trust.

Zebra Property Management is committed and determined to continue transparent communication and help guide landlords and tenants alike, through this unparalleled time. With such a growing network of support and combined knowledge, our property managers are fully equipped with dialogue, and an unmeasurable understanding of our current climate, within our hyper-local communities.

As further pragmatic information is communicated by Premiere Daniel Andrews regarding the practical implementation of the $80million rental assistance fund, for Victorians experiencing rental hardship our property managers have been providing on-going mentor-ship to tenants and landlords alike, helping to demystify and educate on what this all means. Now armed with a high-level of education and understanding around the coordination and ‘roll out’ of the stimulus package, our property managers will endeavour to provide transparent communication, enabling a clear path forward, with minimal bruises.

The Team

Selected with precision for their client-centric services, our Zebra Property Management team are constantly pushing the boundaries and further exploring new opportunities to minimise vacancy rates and build report with tenants to ensure lease longevity.

Our unique ‘PM Pager’ allows all property managers, Australia-wide to connect and communicate, sharing invaluable tools and industry information, as well as updates on their current property management offerings. This is a game-changer when it comes to traditional property management models; facilitating multiple property management departments the opportunity to seek and share information, all whilst providing support and cultivating a great culture across our network of departments.

Innovative Technology

Initially conceived as a state-of-the-art and industry leading agency model, the Eview Group (as the name suggests) was fundamentally structured to support a virtual and remote working lifestyle. With this, comes an intensive and fully comprehensible online training, document library and support platform for all Zebra Property Management team members to utilise. We have seamlessly adapted to remote working environments over the past few weeks, utilising these already established and familiar systems and online platforms, from home.

Zebra Property Management has engaged in secure online document signing in conjunction with virtual home inspections to continue limiting the spread of COVID-19, operating with everybody’s health and safety at the forefront of our teams’ minds.

As our world changes, our property managers are determined to continue client-centric service, delivered with professionalism and true transparency.

For further questions around Zebra Property Management’s updated policies and procedures amid COVID-19, or to discuss your individual investment situation, please visit https://zebra.eview.com.au/