Helen Austin
Property Sales & Marketing Expert Helen Austin 0439962801 Email Email

A committed work ethic, dedicated customer service, transparency & a down to earth approach to communication along with a splash of perfectionism helps Helen assist her clients in a proven process to optimise the sale and purchase of their property.

Continuous professional development and a high profile at industry events means that she is always current with property market developments and insights.

Helen understands that achieving outstanding results means being on top of her game. Utilising premium styling, evocative photography, awe-inspiring videography, and good old-fashioned networking, she ensures your property stands out in the market and grabs buyers’ attention through unique and personalised marketing campaigns that create engagement and urgency.

Exemplary negotiation skills, determination and the ability to develop meaningful relationships with buyers and sellers has resulted in a long-standing prominence in the Toowoomba real estate arena.

A sociable, genuine member of the community, in her spare time – Helen likes to give back by fundraising for local causes. Strong local links help her to keep in contact with customers future, past and present.

The single most common word clients use to describe Helen’s approach to property marketing is “energetic” – she genuinely loves what she does and it shows through in the outstanding results she achieves for her clients.

Jon Austin

Jon brings a mix of the analytic, creative and social to Helen Austin Property.

He ensures the agency stays up-to-date in the ever-changing real estate environment – legislation, regulations, lending requirements and the like – as well as ensuring sellers are aware of the results of various marketing campaigns in the process of the sale of their particular property.

A significant aspect of Jon’s role involves a future-focus, identifying trends in the broader and local markets that are likely to impact individual decisions about buying and selling residential property. He also aims to demystify what can at times appear to be a jargon-heavy industry.

On the creative side, he has considerable input into the innovative marketing strategies that are the mark of Helen Austin Property. In particular, he is responsible for the social media and image-based (photographic and video) parts of the agency’s operations.

As a long-term resident of the Toowoomba community, Jon brings extensive local knowledge of people and places into his work with clients. He is most likely the first face you’ll see at Helen Austin Property open homes and has a distinct knack for making all buyers feel welcomed and important.

Jon is the person to talk with about strategic residential buying and selling (or about anything to do with Neil Young).

Madeline Brookman

“Madeline brings a wealth of over seven years’ experience in the property industry to the Helen Austin Property team.  Having worked across both residential sales and property management interstate and for the past three years in the Toowoomba area, Madeline embraces the team’s commitment to ensuring excellence and openness in all of her dealings with clients, both buyers and sellers. She maintains a commitment to staying current with property market trends and developments and is a continual student of the real estate profession, sharing her insights with her clients as they look to navigate the often-uncertain landscape of the Toowoomba residential property scene.
Confident, down-to-earth, kind and friendly, chatting with Madeline will quickly demonstrate her exceptional drive, empathy and dedication.”